I’ve Just Purchased a Package! Now What?

Congratulations on purchasing your d+h+s package at My Clinical Site. Your new website and reliable hosting service are only a few clicks away.

Getting Started

Upon purchasing your hosting plan, two emails will be sent to the email address you provided at signup.

1. Order Confirmation Email

As you receive your Order Confirmation email, your new service is being set up by our technicians and will be made available to you shortly.

What Is Included in The Order Confirmation Email?
– Your Order Number: This is a number unique to your order, used for tracking. Please quote your order reference number if you wish to contact us about this order.
– Product/Service: This is the name of the service you purchased. Ensure this is correct. If it is incorrect, please contact Support as soon as possible.
– Domain: this is the new domain you registered or the existing domain you are transfering.
– First Payment Amount: The amount due for your first payment.
– Recurring Amount: The amount due for your next billing cycle.
– Billing Cycle: How often a payment is scheduled, monthly or annually.

2. Welcome Email

The welcome email confirms your hosting account has now been set up. This email contains all the information you will need in order to begin using your account.

What Is Included in The Welcome Email?
– New Account Information
– Login Details: these are your credentials to access your Hosting Control Panel, powered by Plesk (see AMP on how to access your panel)
– Control Panel URL: where you may login
– Server Information: name, IP, name servers
– Uploading Your Website: includes Temporary FTP Hostname and Temporary Webpage URL
– Email Settings: includes POP3 and SMTP Host Address, Username, Password

Account Management Panel (AMP)

We recommend that you login to your Account Management Panel (AMP) to access your Hosting Control Panel with just one click.
AMP URL: https://www.myclinicalsite.com/whmcs/index.php?rp=/login
Username: your email address
Password: the password you chose while ordering your package

If you cannot find the answer to your question, we’re here to help!  Email us your question at support@myclinicalsite.com